Education Support Staff may be called on to manage student behaviour in small groups when working away from the main classroom environment or in specialist settings e.g. libraries or excursions. This session is designed to provide some basic techniques for ES staff, including setting reasonable rules and expectations, responding to students with an assertive and reasonable voice and when to escalate an issue to a colleague with a different level of authority.

Presenter - Brendan Tollit

To book in go to https://ieulearninghub.topclasslms.com/ and log in using your IEU member number as your username and ‘ieu2022’ as your one time login code. You will be prompted to set your own password after this initial login.